How to De-register from National Do not Disturb (NDND) Registry

De-registration will remove your number from the NCPR registry and you can again receive either all the promotional calls/messages or few from your preferred category. Below is the procedure for de-registration

By dialing 1909
Dial 1909 from your mobile phone. Take the help of customer care executive or follow the instructions of IVRS to get de-registered.

(or)By sending SMS
Send SMS ‘STOP‘ to 1909.

After this, you will be informed by an SMS about your de registration request seeking your confirmation. Send the confirmation and your registration is completed

How to change the preferences

This option is applicable only to the people who are registered in the partially blocked category. After a few days of registration, if you want to add some more options, or to opt out of the earlier preferences, you can use this procedure.

Dial 1909 and tell the customer care executive that you want to change your preferences. S/he will tell you the available categories and you can opt for the ones that you want and also block the unwanted.

(or)Using SMS:

• To stop receiving calls/messages from the previously registered options, send ‘STOP  <option number>’  to 1909 (Option numbers as mentioned in the earlier post)
• To add new options, (To receive calls/messages from new categories) send ‘START <option number>’ to 1909

How to Change from Fully Blocked to Partially Blocked Category

If you are already registered in fully blocked category, and again if you want to migrate to partially blocked category, below are the steps to follow.

Dial 1909 – take the help of the customer care executive for de-registration, and also ask him to re-register you in the fully blocked by telling your preferences.

(or)
Using SMS

step 1: send ‘STOP‘ to 1909

After this, you will be informed by an SMS about your de registration request seeking your confirmation. Send the confirmation.

step 2: Now, as a new user, register yourself in the partially blocked category. You can dial 1909 and take the help of customer care executive, by telling your preferences. You can also send SMS as follows to do it yourself.

‘START 1’ to 1909 to get calls/sms related to Banking–Insurance Financial Products – Credit Cards
‘START 2’ to 1909 to get calls/sms related to Real Estate
‘START 3’ to 1909 to get calls/sms related to Education
‘START 4’ to 1909 to get calls/sms related to Health
‘START 5’ to 1909 to get calls/sms related to Consumer Goods & Automobiles
‘START 6’ to 1909 to get calls/sms related to Communication – Broadcasting – IT
‘START 7’ to 1909 to get calls/sms related to Tourism

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